Privacy
policy.

Definitions

Service: The joshmotlong.design website operated by Josh Motlong Design.

Personal Data: Information about an identifiable living individual.

Usage Data: Automatically collected information generated by your use of the Service, such as page visit duration.

Cookies: Small files stored on your device.

Data Controller: The entity determining purposes and methods of data processing. Josh Motlong Design is your Data Controller.

Data Processors (Service Providers): Entities processing data on behalf of the Data Controller.

Data Subject (User): Any living individual using our Service.

Information collection and use

Types of data collected

Personal Data: We may request identifiable information including email address, name, phone number, address, and postal code. We use this data to contact you with newsletters and marketing materials. You can unsubscribe anytime.

Usage Data: We collect information on how the Service is accessed, including IP address, browser type, pages visited, visit duration, and diagnostic data.

Tracking & Cookies Data: We use cookies and tracking technologies (beacons, tags, scripts) to monitor activity. You can refuse cookies in your browser, though this may limit Service access.

Cookie types:

• Session Cookies for operation
• Preference Cookies for remembering settings
• Security Cookies for protection

Use of data

Josh Motlong Design uses collected data to:

• Provide and maintain the Service
• Notify you of Service changes
• Enable interactive features
• Provide customer support
• Improve and analyze the Service
• Monitor usage
• Detect and address technical issues
• Send news, special offers, and general information

Legal basis for processing (GDPR)

For European Economic Area residents, we process Personal Data because we need to perform a contract, you've given permission, processing is in our legitimate interests, for payment processing, or to comply with law.

Retention of data

We retain Personal Data only as necessary for stated purposes and to comply with legal obligations. Usage Data is generally retained shorter term unless needed for security or Service functionality improvements.

Transfer of data

Your information may be transferred to and maintained on computers outside your jurisdiction. By providing information, you consent to transfer to the United States where data may be processed.

Josh Motlong Design ensures adequate controls and security measures protect transferred data.

Disclosure of data

Disclosure for law enforcement

We may disclose Personal Data if required by law or valid public authority requests.

Legal requirements

We may disclose Personal Data in good faith when necessary to:

• Comply with legal obligations
• Protect Josh Motlong Design rights or property
• Prevent or investigate wrongdoing
• Protect user safety or the public
• Protect against legal liability

Security of data

While we use commercially acceptable means to protect Personal Data, no Internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security.

Do Not Track signals (CalOPPA)

We do not support Do Not Track signals. You can enable or disable DNT in your browser preferences.

Data protection rights (GDPR)

European Economic Area residents have certain rights. We aim to allow you to correct, amend, delete, or limit use of your Personal Data.

Your rights include:

• Access, update, or delete: Access or request deletion of your Personal Data directly in account settings or by contacting us.
• Rectification: Have inaccurate or incomplete information corrected.
• Object: Object to our processing of your Personal Data.
• Restrict: Request restriction of personal information processing.
• Data portability: Receive your information in structured, machine-readable, commonly used format.
• Withdraw consent: Withdraw consent at any time where we relied on it.

We may verify your identity before responding to requests. You may complain to your local Data Protection Authority in the EEA about our collection and use practices.

Service providers

We employ third-party companies to facilitate our Service. These have access to Personal Data only to perform tasks on our behalf and are obligated not to disclose or misuse it.

Analytics

Cloudflare Web Analytics: We use Cloudflare's privacy-friendly Web Analytics to understand aggregate visitor traffic. Cloudflare Web Analytics does not use cookies, does not fingerprint visitors, and does not retain personal information about individuals.

For Cloudflare's privacy practices: cloudflare.com/privacypolicy

Contact form & email delivery

Resend: When you submit the contact form, your name, email address, and message are transmitted via Resend (a transactional email service) to deliver the message to our inbox. Resend processes this submission solely to deliver the email and may retain delivery logs in accordance with their Privacy Policy.

For Resend's privacy practices: resend.com/legal/privacy-policy

Google Workspace: Inbound and outbound email associated with this domain is processed via Google Workspace. For Google's privacy practices: policies.google.com/privacy.

Hosting & security

Cloudflare Pages: The Service is hosted on Cloudflare Pages. Cloudflare may collect limited request metadata (IP address, user agent, request path) for the purposes of security, abuse prevention, and DDoS mitigation. See Cloudflare's privacy policy linked above.

Payments

For paid products/services, we use third-party payment processors. We don't store payment card details — these go directly to processors governed by their Privacy Policies.

Payment processors adhere to PCI-DSS standards set by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

Our payment processor — Stripe: Privacy Policy at stripe.com/privacy

Links to other sites

Our Service contains links to third-party sites we don't operate. Review their Privacy Policies before visiting. We assume no responsibility for third-party content or practices.

Children's privacy

Our Service doesn't address anyone under 18. We don't knowingly collect personally identifiable information from children. If a parent/guardian becomes aware their child provided us Personal Data, please contact us. We remove such information from our servers if discovered.

Changes to this privacy policy

We may update this Privacy Policy periodically. We'll notify you by email and/or prominent notice on the Service before changes become effective. The “effective date” at the top reflects updates.

Review this policy periodically for changes.

Contact

For questions about this Privacy Policy:

• Email: hello@joshmotlong.design
• Website: joshmotlong.design/contact